Business Administrator Apprentice
WENTWORTH HOUSING LTD

The Business Administrator Apprentice will assist with property management operations, handling calls, emails, and letters, and liaising with tenants, landlords, and councils. Ideal for someone organised and detail-oriented, eager to build strong administrative and customer service skills.

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What will the apprentice be doing?

• Answering phone calls and directing queries appropriately
• Drafting and sending emails and letters to clients and stakeholders
• Maintaining accurate records and updating internal systems
• Communicating with tenants, landlords, and local council representatives
• Assisting with property management documentation and compliance
• Supporting the team with general office administration tasks
• Scheduling appointments and managing calendars
• Handling basic data entry and filing duties

What training will the apprentice take and what qualification will the apprentice get at the end?

The apprentice will complete training both on-site at the employer’s office and through structured sessions with the apprenticeship training provider.

Location: Primarily at work (163–165 Ilford Lane, Ilford, Essex, IG1 2RR)
Frequency: Off-the-job training will take place once a week for 6 hours, with regular progress reviews and support from the training provider.#

Training Provider: LONDON SOUTH EAST COLLEGES

On programme Training:

o Level 3 Business Administrator Apprenticeship Standard

o Level 2 Functional Skills in Maths and English if required

o Institute of Apprenticeship Certificate

o Business Admin (instituteforapprenticeships.org)

Learning will include:

o Business fundamentals

o Stakeholder management

o Planning and organising

o Project & financial management

o Managing change

o Process and documentation

End-Point Assessment (EPA)

o Knowledge Test

o Portfolio-based Interview

o Project Presentation

What is the expected career progression after this apprenticeship?

TBC with employer

Annual wage

£16,881.80 to £27,301.56 a year

Expected duration

1 Year 9 Months

Possible start date

11 Dec 2025

Date posted

25 Nov 2025

Reference number

2000002154

Positions

1 available

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Physical fitness